Privacy Policy

Effective November 2, 2026

NW Window Washing ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information you give us when you visit our website, request an estimate, schedule services, or communicate with our business.

Information we collect

When you contact us or request services, we may collect your name, company name, phone number, email address, service address, property details, service preferences, and information you send through our estimate forms or messages. Our website and service providers may also process basic technical information needed to operate and protect the site.

How we use information

We use information to respond to inquiries; prepare estimates; schedule, provide, and follow up on services; send requested appointment and estimate updates; maintain business records; and operate and secure our website. We may use trusted providers to support business functions such as website hosting, estimating, customer communication, and messaging, subject to appropriate safeguards.

Text messages and SMS consent

If you select YES to receive text/SMS correspondence in our online estimate form, NW Window Washing may text you about your requested estimates, scheduling, appointments, service reminders, and related customer-service communications. Message frequency varies depending on your requests and appointments. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. You can also contact us at 253-627-8507 or info@nwwindowwashing.com.

SMS consent is optional and is not a condition of purchase. Selecting NO does not prevent you from requesting an estimate or services.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile phone numbers, text messaging originator opt-in data, and consent information will not be shared with third parties or affiliates for their marketing or promotional purposes. We may use service providers solely to deliver communications and operate services on our behalf, not for those providers' independent marketing.

How information may be disclosed

We may share information with service providers who help us deliver the services you request, as needed to operate our business, or when legally required. We do not authorize those providers to use SMS opt-in information for their own marketing.

Security and retention

We use reasonable measures to safeguard the information we handle. No website or electronic transmission can be guaranteed completely secure. We retain information for as long as reasonably necessary to serve customers, maintain records, and satisfy legal obligations.

Your choices

You may request corrections to your information or ask about our privacy practices by contacting us. You can opt out of text messages at any time by replying STOP.

Updates and contact

We may revise this policy as our practices change. The current version will be posted here. For privacy questions, contact NW Window Washing at info@nwwindowwashing.com or 253-627-8507.